News & Insights

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Our News & Insights and Vantage Point are your sources of practical, thoughtful and timely intelligence across a range of topics in the Entertainment and Gaming industries. Make sure to follow us on Twitter and connect with us on LinkedIn.

 

News


Vantiv Entertainment Solutions – Headline Sponsor of GiGse 2017 Edition

Entire leadership team to support North America’s pre-eminent education and learning event

April 2017

As the headline sponsor, the VES team was asked and answered several questions regarding the state of the Gaming industry and Vantiv’s role within it. Please have a look! Read the full article here »


Payments 201: Security And Its Critical Importance For Every Gaming Business

Gaming is increasingly becoming a target for criminals looking to obtain cardholder and transaction information.

April 2017

Making sure customer data is safeguarded is critical to any casino’s longevity. Data breaches and resulting fees, fines and legal costs are enough to adversely impact, and potentially devastate, any organization’s bottom line and its brand reputation. Read the full article here »


The Move to Cashless Gaming

Cashless wagering will be the “next big thing,” but only if we move quickly and cautiously forward.

September 2016

It should come as no surprise to anyone, but gaming (as an industry) is woefully behind in technology on most fronts. Today, you can buy a week’s worth of groceries or remodel your entire kitchen with a simple swipe of a card at a grocery store or home improvement center. But it’s impossible to get casino chips or slot credits with anything resembling good guest service. Read the full article here »


Sweeping and Swiping the Table Game Nation

PlayOn adds California casino to growing roster as more properties embrace seamless, intuitive payments solution

August 2016
Calvin Ayre

Automated Cashless Systems, Inc. (ACS) announced today that it has signed its fourth property for its proprietary table game solution, PlayOn. Pala Casino Resort and Spa in Pala, Calif. will roll out PlayOn on its tables beginning this month. Read the full article here »


Sweeping and ‘Swiping’ the Table Game Nation: PlayOn Solution Set for New Properties Across the U.S.

PlayOn adds California casino to growing roster as more properties embrace seamless, intuitive payments solution

August 5, 2016
Casino Journal

Automated Cashless Systems, Inc. (ACS) announced today that it has signed its fourth property for its proprietary table game solution, PlayOn. Pala Casino Resort and Spa in Pala, Calif. will roll out PlayOn on its tables beginning this month. Read the full article here »


Hello, data science

Vantiv Entertainment Solutions have created the tools to allow casinos to see the full vista of their customers' spend - and it could change the face of player marketing and communication for good.

August 2016
Casino International

If you think of your casino's marketing offering to players, it is likely to be based on historical data and data from your own gaming floor - but Vantiv can now blow that wide open and give operators a much fuller, more rounded view of their players by bringing customer spend outside the gaming floor to the table. Read the full article here (page 36) »


Smart Move

Payment processing is being revolutionized with new systems

July 2016
Global Gaming Business Magazine

Casinos brace for stiff upcoming regulations covering ATMs and kiosks. By October, they will be on the hook for fraud if they don’t use chip technology. The operators need to be protected, yet tap the income potential encouraged by massive funds accessibility to customers. Read the full article here »


Data: Its Power Online and In Bricks and Mortar

June 2016
Casino and Gaming International Magazine

As three very complex industries - the gaming trade, entertainment business and payment processing - continue to converge, opportunities arise to take advantage of a more holistic view of players and their unique spending tendencies. When you truly understand a customer, you can address their current needs as well as anticipate future ones to ensure loyalty. Read the full article here »


At Your Service

Innovative kiosks can multiply good customer service

May 2016
Global Gaming Business Magazine

One of gaming’s most flexible vehicles becomes an important security source this year. New fraud-prevention equipment is the latest upgrade for a device that provides an array of customer services at the touch of a screen. Customers rely on kiosks for expedited casino checkouts, reservations, maps, loyalty-point assessments, promo offers and standard ATM cash-dispense. Read the full article here »


Creating an Effective and Seamless Payments Experience with Omni-commerce

Joe Pappano, SVP, Managing Director, Vantiv Entertainment Solutions, looks at how omni-commerce is taking the gaming payments world by storm.

April/May 2016
iGaming Business North America

The rapid evolution of the gaming and entertainment industries, as well as the rise of new types of gaming (social/digital), renders omni-commerce increasingly important.Read the full article here »


Omni-commerce payment solutions in gaming

As land-based gaming operators expand their enterprises and digital channels of distribution, omni-commerce payment solutions become increasingly important

April 2016
Casino Journal

There is a term that you should get quite familiar with in the gaming and entertainment spaces: omni-commerce. It’s a buzzword that has taken the payments world by storm and is inevitably starting to make its round in every corner of business. Read the full article here »


Plastic Fantastic

King Cash is dying, but how will gaming respond?

April 2016
Global Gaming Business Magazine

Consumers today prefer to pay with credit, debit or online transactions. Whether it’s the local convenience store, where plastic buys a cup of coffee, or online where you pay for your eBay purchase with PayPal, cash is fading away more rapidly than we can imagine. Read the full article here »


The Tech Trinity

How Three Providers Helped Secure the Future of US iGaming

December 2015/January 2016
iGaming Business North America

The roles played by politicians, lobbyists, regulators and operators in bringing iGaming to New Jersey have been well documented. Largely overlooked however has been the work of the service providers whose close cooperation not only provided the basis for demonstrably safe and secure iGaming in New Jersey, but also proved pivotal in changing the policies of the issuing banks and payment networks towards the sector, thus ensuring the continued growth of the market. We spoke to Joe Pappano, MD of Vantiv Gaming Solutions, Anna Sainsbury, CEO of GeoComply, and Kirk Sanford, CEO of Sightline Payments, about the partnership and their ongoingbattle to counter the misinformation and misconceptions still surrounding US iGaming. Read the full article here »


Getting Smart

Smart-card technology matures as the U.S. market grows for new types of gambling tailor-made for the payment method

November 2015 | Dave Bontempo
Global Gaming Business Magazine

Innovative genius launched and still drives the gaming world. But being “smart” has never been more important.

The lucrative American gaming market samples a smash overseas hit. Smart cards, already used extensively in financial and health industries throughout Europe, flow more freely through the American casino world. Expanded card use elicits euphoria between the gaming and non-gaming entities linked by them. Read the full article here »


Pondering Payments

The future of iGaming could depend on how smoothly money can be transferred between the players and the online casinos

AUGUST 2015 | Dave Bontempo
Global Gaming Business Magazine

Vendors cautiously navigate the online gaming labyrinth. They must be ready with enhanced products and set to deliver them while awaiting the high-stakes battle over the industry itself. Read the full article here »


Moving past cash

Casinos need to keep pace with currency technology, expert says

JULY 2015 | By Dale Denwalt
The Journal Record

OKLAHOMA CITY – As cryptocurrency and digital wallets become more widespread, businesses should prepare for the alternatives to traditional cash and cards, a payment-processing executive said Tuesday. Read the full article here »


Building on the Momentum

Transactions move at the speed of data, and so does the payments industry, writes Joe Pappano of Vantiv Gaming Solutions.

JUNE / JULY 2015 | Joe Pappano
iGaming Business North America

In the past two years, we’ve built a solid foundation for exponential growth – a process that protects the integrity of the transaction with layers of security and a better understanding of player behavior. Read the full article here »


Banks remain wary of approving credit card use for Internet gaming

MAY 2015 | By Chris Sieroty
Las Vegas Business Press

Credit card transactions have been a challenge for online gaming operators in markets where Internet poker and online casinos are legal, including Nevada. Read the full article here »


Being Self-Served

Why kiosks are an important link to your customers

APRIL 2015 | Dave Bontempo
Global Gaming Business Magazine

Kiosks remain the heartbeat of gaming functionality. Read the full article here »


The gaming companies to watch in 2015

DECEMBER 2014 | Paul Doocey
Casino Journal

Getting noticed in the crowded and competitive casino products marketplace is never easy, but these promising gaming companies have managed to emerge from the crowd. Read the full article here »

Insights


Kids Talk Payments

June 2017

Encryption, Tokenization & EMV are confusing for adults. But how about for kids?

Check out these new videos that feature the children of Vantiv team members trying to explain these important concepts.

Watch videos »


Balancing better payment options with compliance concerns

February 2017

Casinos across Asia must find a way to balance innovative new payment solutions with a labyrinth of multi-jurisdictional AML, compliance and responsible gaming requirements, according to a number of industry insiders.

Read more »


Payments 101: Spotlighting the Most Vital Component of Your Gaming Operation

September 2016

Hundreds, thousands, millions... and even billions may go in to bringing a gaming operation to life. At the end of the road, the last thing anyone wants is for a flawed payments system to interfere with the pure enjoyment of any experience.

Read more »


Frictionless Payments Solutions for Gaming & Entertainment

June 2016

Learn how optimizing the payments process can create more revenue and better player experiences. Includes insights from SuperData Research, Eilers and Krejcik Gaming and Zitobox.com.

Read more »


VIDEO: Technology Partners

MARCH 2015

Watch the video here »


VIDEO: Testimonials - People and Partnerships

MARCH 2015

Watch the video here »


VIDEO: Global Gaming Expo

SEPTEMBER 2015

We attended the Global Gaming Expo in Vegas in September 2015. Take a look at what happened at the show. Watch the video here »


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