About

About Vantiv Entertainment Solutions

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About Vantiv Entertainment Solutions

Businesses embark on an incredible and unique journey with their customers. We step in and cover the last mile of a customer’s experience.

We get our clients across the finish line with fast, reliable, and secure payments solutions, allowing them to focus on the road ahead.

We started our journey in the gaming industry in 2009, with a focus on helping casinos and lotteries streamline payments acceptance for their guests. The explosive growth of gaming and entertainment has allowed us to expand our focus to emerging segments like digital gaming, social casinos, and entertainment venues. For each of our gaming and entertainment clients, our goal remains the same – to simplify payments innovation in a secure and reliable fashion.

In 2013, Vantiv Entertainment Solutions was born as a subsidiary of its parent company Vantiv, Inc. Today our focus on diverse industry segments equates to a deep understanding of the unique complexities that gaming and entertainment operators face.

Joe Pappano

Joe Pappano

Joe Pappano is Senior Vice President and Managing Director of Vantiv Entertainment Solutions. His responsibilities include corporate business development, strategic sales, process improvement, administration, long-term vision, and overall direction for Vantiv Entertainment Solutions.

Joe joined Vantiv in 1992 and possesses in-depth knowledge of all facets of the payments industry from merchant acquiring and card issuing, to agent banks and mobile payments. His primary focus is on helping Casino, iGaming, Lottery, ADW, and Social Gaming operators build strategic payments programs.

Brian Cottengim

Brian Cottengim

Brian Cottengim is Vice President of Technology and Solutions Consulting for Vantiv Entertainment Solutions. He is responsible for the comprehensive solution offering including internal processes, infrastructure, and requirements definition. In addition to overseeing solution development, Brian is also responsible for evaluating the technical and strategic fit of third-party solution providers.

Brian joined Vantiv in 1995 and has spent his career in a variety of technical conversion, support, and sales engineering roles focused on payments.

Joe Feldkamp

Joe Feldkamp

Joe Feldkamp is Vice President of Strategic Planning and Market Development for Vantiv Entertainment Solutions. He leads efforts to define and develop targeted market solutions for Casinos, Theaters and Entertainment Venues, Lotteries, iGaming, Digital Gaming, and ADW.

Joe joined Vantiv in 2010. He is a seasoned marketing and sales professional who previously held senior positions at companies including Convergys, Cincinnati Bell, Kroger, and Hixson.

Mark Hemmerle

Mark Hemmerle

Mark Hemmerle is Director of Operations & Business Development for Vantiv Entertainment Solutions. Mark’s responsibilities include evaluating gaming companies’ business models, especially those in on-line markets, to make sure their operations and offerings comport with existing state and federal laws and regulations. He also leverages his knowledge of casino operations to broaden data analytics for gaming customers.

Mark joined Vantiv in 2014 after spending more than 15 years in the casino industry as a General Manager, General Counsel and Assistant General Manager for several casinos in the mid-west, including what was at the time the largest river boat casino by GGR.  He is also a licensed attorney.

Andre Ledoux

Andre Ledoux

Andre Ledoux is Principal Strategy Director for Vantiv Entertainment Solutions. His responsibilities include content and communication strategy development. He also consults with gaming clients to help optimize their customers’ online gaming and payments experience.

Andre joined Vantiv in 2014 after working previously in a variety of operations and marketing roles in iGaming. In addition to his professional responsibilities, Andre is an avid gamer actively playing mobile games, console games and VR.

Andrew Crowe

Andrew Crowe

Andrew Crowe is Vice President of Emerging Markets for Vantiv Entertainment Solutions.  He is responsible for building out new market verticals, with an emphasis on the North American Lottery industry.

Andrew joined Vantiv in 2016, with over 25 years’ experience in the payments industry, including leadership and global product and operations roles at IGT, MasterCard, Chase, and Meta Payment Systems.

About Vantiv

For over 40 years, our team of committed professionals has made us one of the most trusted and respected organizations in the payment processing industry.

Our depth of experience allows us to drive innovation by simplifying the secure acceptance of electronic payments while enhancing the overall customer experience.

We're among the largest payment processors in the world, handling over 20 billion individual transactions per year and over $725 billion in transaction volume annually. Our two fully-redundant data centers provide unparalleled transaction authorization uptime that exceeds 99.9% system availability.